What should I do if I encounter a crash when launching or playing Football Manager?

Windows macOS

 

If you encountered an error message when launching Football Manager, please click here for more information.

If you have encountered a crash when launching Football Manager, please try the following:

    1. Remove any custom graphics or editor files
    2. Remove Caches and Preferences
    3. Verify Game Files

If the above doesn't help, we suggest completing the following steps. Please try launching the game after each stage and see if the troubleshooting guide fixes the issue.

    1. Make sure your Graphics Card drivers and installed and fully up to date
    2. Check any programs which are known to cause issues with FM
    3. Make sure your Anti-Virus isn’t interfering with FM
    4. Create a new Sports Interactive\[Football Manager title] folder

If you are crashing on a specific in-game date, please try all the above troubleshooting methods before submitting a support ticket. To speed up the investigation, please provide the relevant crash dump file and a save game (preferably just before the crash happens).

 

 

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