SEGA Support User Guide

Please refer to the instructions below on how you can contact SEGA Support, how to view and respond to your support requests and how to delete your data.

 

SUBMIT A REQUEST

To contact SEGA Support (Account/Registration not required) click on the burger menu and select SUBMIT A REQUEST to complete a submission web-form (please include as much information where possible e.g. screenshot of error message); SEGA Support will aim to respond to your support request as soon as possible by email.

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CREATE AN ACCOUNT/SIGN-IN

Why create an account? With a SEGA Support Account you will be able to view and respond to your support requests directly through our Support Website.

Step 1 Step 2 Step 3
Click on SIGN IN via the menu icon.

 

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MY ACTIVITES

In MY ACTIVITES, you can view and respond to your support requests; in addition, you can view your followed SEGA Support articles.

 

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Requests Contributions Following
On My requests, you can view your created support requests and keep track of the LAST ACTIVITY and STATUS. Clicking on the request SUBJECT, will take you into the support request thread. Here you will be able to see the full communcition between you and our agents.

 

 

DATA REQUEST

If you desire to view, amend or delete your data, you can use our Data Request form

PLEASE BE AWARE

Once data has been deleted, it cannot be recovered.

 

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