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  1. Knowledge Base
  2. Two Point Hospital
  3. Technical Information
Articles in this section
  • How To Redeem the Golden Toilet DLC
  • System Requirements
  • Save Location
  • Save and Load Issues
  • Encountered a bug
  • How Can I Change The Installer Language?
  • My Download Is Running Slowly, What Can I Do To Improve It?
  • PC-Windows :: When I try to launch the game, nothing happens
  • PC-Windows :: I Receive A ‘Steam’ Or ‘Two Point Hospital Is Already Running’ Message
  • PC-Windows :: I've encountered a crash dump on launching or playing the game
See more

Mac OS :: I receive a game unavailable message when I try and launch the game

After each step, please re-test the issue.

- First try exiting and restart Steam

- Then make sure your Mac is fully updated

- If you’re still having issues exit Steam and delete everything except SteamApps under the Steam installation directory, ~/Users/[username]/Library/Application Support/Steam, this will force Steam to update when you log in

- Complete the Verifying GCF Cache Files process to repair your game cache files.

- If the issue persists, it may be caused by a network configuration issue. Please complete the Troubleshooting Network Connectivity guide to further assess the problem.

If you have completed all of the above without being able to resolve your issue, please Submit a Request for further assistance.

Please include as many details as possible and list any troubleshooting techniques you’ve tried already so they can help you in the most efficient way.

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