If you have bought a boxed copy of FM24 or later iteration and have trouble redeeming the game on Steam, Epic or Microsoft Store, please make sure you have activated the Activation code via the Football Manager redemption website.
If you’ve bought the game via a third-party retailer, we suggest you contact them directly.
If you’ve redeemed an Activation key via the Football Manager redemption website but still have issues activating it on the chosen platform, please check our redemption support site (footballmanager.com/help/redeem) for further assistance.
Otherwise, please submit a support ticket, and our team will try to help.