If your game has crashed, we recommend you clear your cache.
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- Whilst the game is loaded press your ‘Xbox button’.
- Navigate to ‘Football Manager Console’ and press your ‘menu button’.
- Select ‘Manage game and add-ons’.
- Select ‘Saved Data’.
- Delete All.
This will clear your game cache. This will not permanently delete your save files as they are saved on the cloud.
If you are still experiencing issues, please create a support ticket. When creating your support ticket be sure to provide the following information so the support agent can assist you as efficiently as possible.
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- The manager’s name as it appears in-game.
- The save file name as it appears in-game.
- The team being managed within the save.
- The game version.
- The leagues selected when the game was created.
- When exactly the crash occurred – including date & time (in real life)