What should I do if I receive a "unknown_native_error (crash during PSO precompilation)" error message when playing Stupid Never Dies?

If you are receiving the error message "unknown_native_error (crash during PSO precompilation)" when you are playing on a device with an AMD GPU, you will need to reinstall your GPU drivers. Please try the following:

Important precautions before starting 

• An internet connection is required during the process.
• Close the game and all other applications before starting.
• As you will need to enter Safe Mode and you'll need to reboot your device sometimes, keep this guide open on another device so you can follow it.
• Estimated time required: approximately 30–45 minutes. 

Preparation

Download the AMD driver 

1. Go to https://www.amd.com/en/support/download/drivers.html 
2. . Select your graphics card and click “Submit”.

   • 

3. . Select “Previous Versions”

   • 

4. Then “Windows 11 – 64-bit Edition”.

   • 

5. Download the driver software for one of the versions below.
   • Best choice -> 26.2.2 - released 26 February 2026
   • Alternative -> 25.10.2 - released 29 October 2026
6. Create a folder called C:\AMD_Drivers\. and move the downloaded files there.

Download AMD Cleanup Utility

1. Download it from the official AMD website: https://www.amd.com/en/resources/support-articles/faqs/GPU-601.html 
2. Use the “AMD Cleanup Utility” download link on the page and save it to C:\AMD_Drivers\. 

Download DDU (Display Driver Uninstaller) 

1. Download DDU from its official download page (“Download Display Driver Uninstaller (DDU) Official Latest Version”).
2. Click Download and extract the ZIP file to C:\AMD_Drivers\DDU\ before proceeding. 

Steps

STEP 1: Run AMD Cleanup Utility

The first step is to remove the currently installed driver using the official AMD tool.

1. Close all applications.
2. Double-click amdcleanuputility.exe saved in C:\AMD_Drivers\.
3. When asked “Do you want to allow this app to make changes to your device?”, click “Yes”.
4. When the Yes/No dialogue asks whether to run in Safe Mode, click “Yes”; the PC will automatically restart in Safe Mode and you can sign in normally. AMD Cleanup Utility will launch automatically after restarting.
   • If you get a message that AMD Cleanup Utility cannot run in Safe Mode, start Safe Mode manually and then run amdcleanuputility.exe afterwards.
     1. Open the Start menu and select the power icon.
     2. Hold down Shift while clicking “Restart”.
     3. On the “Choose an option” screen, select “Troubleshoot” → “Advanced options” → “Startup Settings” → “Restart”.
     4. After restarting, press 4 to enable Safe Mode.
     5. Go to C:\AMD_Drivers\ and click double-click amdcleanuputility.exe
5. With AMD Cleanup Utility running, display an “OK / Cancel” confirmation dialogue. Click “OK” to start the clean-up.
6. A small banner or window (such as “In progress”) will appear while the clean-up runs. The display may briefly flicker or go black; this is normal. It usually takes a few minutes but may take up to 15–20 minutes. Do not turn off the PC until it has finished.
7. When the “View Report / Finish” screen appears, click “Finish” if you do not need to review the report.
8. When prompted to restart, click “Yes” to restart in normal mode. 

STEP 2: Completely remove the driver using DDU (Safe Mode)

After using AMD Cleanup Utility, use DDU in Safe Mode to thoroughly remove any remaining driver components. 

1. Open the Start menu and select the power icon.
2. Hold down Shift while clicking “Restart”.
3. On the “Choose an option” screen, select “Troubleshoot” → “Advanced options” → “Startup Settings” → “Restart”.
4. After restarting, press 4 to enable Safe Mode.
5. Open C:\AMD_Drivers\DDU\ and launch Display Driver Uninstaller.exe.
6. On first launch, a settings/warning dialogue will appear. Review it and click “Close”. The default settings may be left unchanged.
7. Under “Select device type” on the right, choose “GPU”.
8. Under “Select device”, choose “AMD”.
9. On the left, click “Clean and restart”.

   • 

10. DDU will remove the driver, registry entries and driver store entries. The screen may go black for a few minutes during processing; this is normal.
    • if DDU says that no AMD driver was found, this indicates that AMD Cleanup Utility completed successfully. Proceed to STEP 3 to install the downloaded AMD driver.
11. Once complete, the PC will automatically restart in normal mode.

If the display resolution is low after restarting (e.g.: 1024 × 768), this indicates that DDU has worked correctly. 

STEP 3: Install the AMD driver afresh

Run the previously downloaded version 26.2.2 installer. 

1.  Double-click the driver installer saved in C:\AMD_Drivers\.
2. When prompted to choose an extraction location, click “Install” without changing the default path.
3. When the installer has finished preparing, the installation screen will appear. 
4. Important: 
   • Under “Additional Options”, select “Minimal” as the software type and continue. Do not select “Default”.
   • Tick “Factory Reset” under “Additional Options” on the installation screen. Leave all other options unchanged. 
5. Click “Install”.
6. Wait for the installation to complete (approximately 5–10 minutes).
7. When “Installation Complete” appears, click “Restart Now”.
8. The PC will restart

STEP 4: Verify the installation and test if the crash persists.

After restarting, check that the driver has been installed correctly and whether the crash has been resolved.

1. Right-click the desktop and open “AMD Software: Adrenalin Edition” (or search for it from the 
   Start menu).
2. Open “Settings”→“System”. 
3. Check that the driver version is correctly showing as the version you installed. If it is, the installation has been successful.
4. Then launch Stupid Never Die as normal and play for at least five minutes to confirm it remains stable.
    

If the above doesn't help, please submit a support request stating exactly what you've tried so far, and a member of our team will try to help.