Known Issues

If you are running into any issues with the game, please try all the workarounds below to see if one of them solves your issue. 

OpenDev Beta Users Delete Previous Profile

The devs appreciate your participation and feedback from all the OpenDevs.

There is a known issue however with pervious profiles causing issues with the game.

If you participated in an OpenDev before please delete your previous profile from

My Documents/Humankind


This issue has now been fixed.

Update the game to the latest version to address this issues

Force Vulcan Mode

One potential fix for performance or crash issues is to force Vulcan drivers. Add the command line option to force this

* Right click -> Properties on Humankind
* Scroll down to "LAUNCH OPTIONS"
* In the box put in


* Click the "X" in the upper right to close the window
* Re-launch the game

Disable or Uninstall Audio Enhancement Tools

Some audio enhancement tools may cause the game to crash. So far known programs that may cause issues are

Nahimic (installed on MSI laptops)
Sonic Sound 2 (installed on Asus laptops)
Sonic Suite
Razer Chroma (and possibly Synapse) - note your headset will still be usable
If you have any of these programs in your system tray, please kill them and try relaunching the game.

Mac Missing Executables

There is a Mac beta you can opt into to test

Update Your Video Card Drivers
Always make sure you reboot your machine after installing the drivers, just to be safe. Then try relaunching the game.

Laptop users should force their Nvidia/AMD cards

Use the Nvidia Control Panel or AMD CCC to force the game to use your built in GPU instead of the Intel one

This guide should help you depending on your video card:

Try running both Steam and Humankind.exe as administrator
  • Go to c:\program files\steam\
  • Right click ->Properties on steam.exe
  • Click the Compatibility tab
  • Check "Run this program as an administrator
Then try doing it for the Humankind exe
  • Go to c:\program files\steam\steamapps\common\Humankind
  • Right click ->Properties on Humankind.exe
  • Click the Compatibility tab
  • Check "Run this program as an administrator
Reinstall DirectX

Go to

C:\Program Files (x86)\Steam\steamapps\common\Steamworks Shared\_CommonRedist\DirectX

And the dxsetup.exe

Then reboot your computer

Reinstall VCRedist 2012/2013/2019

Go to

C:\Program Files (x86)\Steam\steamapps\common\Steamworks Shared\_CommonRedist\vcredist

And run the following


Note you must run all 3. 2013 is needed for Logitech RGB systems.

Then reboot your computer

Reinstall Dot Net

Go to

C:\Program Files (x86)\Steam\steamapps\common\Steamworks Shared\_CommonRedist\DotNet\4.5.2

Run the NDP452-KB2901907-x86-x64-AllOS-ENU.exe

Then reboot your computer

How To Report Turn Pending Issues

Please note 'turn pending' is not a singular bug but multiple different bugs that manifest the same way. Which is why its important to report such bugs because your particular version of the bug may not have been reported or known yet.

Please report your issues on the G2G forums and upload your impacted save game as well as your player.log and diagnostisc.html

Verify the Integrity of the Game Cache

If you have tried all of these workarounds, and are still having trouble running the game, or if there are other obvious missing elements to the game (such as missing fonts), validate that all of the files are actually installed properly:
  • Go to your Steam Library
  • Right click -> Properties on HUMANKIND
  • Click the "Local Files" tab
  • Click on the "Verify Integrity of Game Cache..." button
Post your system specs and details about your issue

It's important for the devs to know what your system specs are if they are to troubleshoot issue. Try to put a baseline information such as

Video Card:

You can also go to the Steam Client and go to
Steam-Help-System Information

That window has a lot of technical stuff about your system that can help the devs identify things

Also please upload your DIagnostic.html file from

My Documents\Humankind\Temporary Files

as well as your player.log file from

C:\Users\<username>\AppData\LocalLow\AMPLITUDE Studios\Humankind

Also when describing your problem be as descriptive as possible. They'll need to recreate your problem so more details is always better. Adding screenshots can also be helpful in describing visual issues.
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