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  1. Knowledge Base
  2. General FAQs
  3. PC Windows - Game Troubleshooting
Articles in this section
  • Creating a MSINFO32 Report
  • Compatibility Mode and Running as Administrator for PC Games
  • Creating a DXDIAG Report
  • Disc Error (CD/DVD) Troubleshooting
  • Where can I download drivers?
  • I've damaged my CD-DVD, can I get a replacement from you
  • Minimising conflicts when running a game
  • What are drivers? How do I update them?
  • General Windows Troubleshooting (for crashes, graphic and sound issues etc)

Creating a MSINFO32 Report

To generate a MSINFO32 report, please follow the steps below:

- Please press Windows Key + R to open the Run Menu
- Type msinfo32 and click OK
- While viewing the System Summary node go to File then Save (Please do not use Export)
- Save your MSINFO32 report as msinfo32.nfo on your desktop for easy access
- Attach the saved file to a new or existing ticket for us to review

 

 

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