If you experience a crash that doesn’t close the game but forces you to the start menu please check your internet connection as this is the main cause for this kind of crash. .
If the crash closes the game entirely, please try the following: .
o Ensure that you are connected to the internet. .
o Ensure that any firewall/anti-virus that you are running is not blocking Total War Battles: Kingdom. .
If you experience a crash on PC **Please do not reopen the game**..
Please go to the location: .
C:\Program Files (x86)\Steam\steamapps\common\Total War Battles KINGDOM\TWB_Kingdom_Data.
And send the Output_log.txt file to customer support via a ticket which can be submitted from the top of this page.