Please refer to the instructions below on how you can contact SEGA Support, how to view and respond to your support requests and how to delete your data.
SUBMIT A REQUEST
To contact SEGA Support (Account/Registration not required) click on the burger menu and select SUBMIT A REQUEST to complete a submission web-form (please include as much information where possible e.g. screenshot of error message); SEGA Support will aim to respond to your support request as soon as possible by email.
CREATE AN ACCOUNT/SIGN-IN
Why create an account? With a SEGA Support Account you will be able to view and respond to your support requests directly through our Support Website.
Enter your name and email address, then click the Sign up button.
You will receive a link to your email to create a new password for your account.
(please be sure to check your spam folder)
You will be then directed to the Home Page of SEGA Support.
In MY ACTIVITES, you can view and respond to your support requests; in addition, you can view your followed SEGA Support articles.
Here you can view a list of articles that you have chosen to follow.
If you desire to view, amend or delete your data, you can use our Data Request form.
PLEASE BE AWARE
Once data has been deleted, it cannot be recovered.