If nothing happens when you first try to launch the game, there are a few troubleshooting steps we suggest undertaking in order to get it to work.
- Make sure your Graphics Card drivers and installed and fully up to date
- Make sure your Windows Updates, DirectX and Net Framework are installed and up to date
If you have completed all of the above without being able to resolve your issue, please Submit a Request for further assistance.
Please include as many details as possible and list any troubleshooting techniques you’ve tried already so they can help you in the most efficient way.