Q: Who is Harald Hammerstorm?

Harald Hammerstorm, fondly known as Harry the Hammer, comes crashing into the world of Total War: WARHAMMER III with Update 3.1! Fuelled by the favour of the gods and ready to smash bones to powder, Harald’s affinity for fighting the Undead makes him a cursed sight for those that dare to rise again. Unleash the Hammerstorm! And make them regret it...


Q: When will he be made available?

A: Harry is available exclusively with a CA Account and will be released alongside update 3.1 on May 25th.


Q: How can I unlock Harry in Total War: WARHAMMER III?

A: If you have already claimed Ulrika Magdova, or previously completed CA account registration using an email address or connecting a platform account such as Steam, you do not need to perform further steps as you have already registered and configured your CA account, and Harald will appear at the appropriate moment.


Otherwise, to claim this content, players will need to follow instructions from within the game. Players without a CA Account and e-mail will need to complete their registration, linking their e-mail address as part of the promotion. Then, they will need to level up their Warriors of Chaos Legendary Lord to level 15 to unlock Harry's quest chain. Upon completing his unique quest chain, Harry the Hammer will spawn next to your Legendary Lord, ready to go! 


Please note: Harry is only playable within Total War: WARHAMMER III and will not be playable in the first two entries of the trilogy: Total War: WARHAMMER or Total War: WARHAMMER II.


Q: My issue is not found in this FAQ, who can I speak to to get help?

A: If you’re still experiencing issues, please reach out to use here



Q: What is the CA Account?

A: Your CA Account is a universal game ID and account system used for all CA games moving forward. As our portfolio grows and expands to multiple storefronts, your CA Account will be the means by which you connect to all CA games and services across different platforms and devices, maintain game progression, claim exclusive content, meet friends, and personalise your experience, among other features. 


Q: I already have a Total War Access account from before; do I need to create a new one?

A: No, your Total War Access account is now your CA Account! It is the same account with a new name and a new look. Anytime you log in to your Total War dashboard or the official Total War forums you will do so using the same e-mail and password from before.


Q: What about the in-game content I’ve unlocked from the Total War dashboard? 

A: All of your data from Total War Access will be kept intact, including content you’ve redeemed from the dashboard, or platforms you’ve linked previously.


Q: What if I want to update my account details or preferences?

A: Please visit the player account management page to update your username, date of birth, email, password, or to link a platform to your CA Account.

For some changes, you may need to reach out to our Customer Support team, including managing marketing preferences, unlinking a platform, or deleting your account.


Q: Why create an account?

A: Your CA Account is your key to unlocking rewards, offers and other connected experiences across CA games. Currently, only Hyenas and Total War titles on PC make use of this account system.


Q: I’m new, where do I go to create an account?

A: You can register here: You can also register for a CA Account from within Total War: WARHAMMER III by following the instructions in the in-game messages in the lower right corner of the main menu.

You can view your account details in your account management page here:


Q: What does the future look like for the CA Account?

A: Our ambition is to continue to deliver early and exclusive content and insider experiences for account holders, but also create something truly cross-platform, allowing you to securely move from platform to platform, retaining your progress and ownership. We are also working on a new community and rewards initiative that will replace the Total War dashboard and will be accessible via your CA Account.

Please bear with us as we may be quiet for a while on the rewards front. For now, the Total War dashboard will still be your destination for digital goodies and exclusives for Total War and we encourage you to opt-in to our newsletter for the latest beats for Total War and all CA games.

More to come, watch this space!



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