Back-end update to resolve connectivity issues, offline errors, and other authentication problems
Hello everyone! We've noted several issues raised regarding connectivity issues with the game which manifest in several ways:
* A game warning that you're offline
* Unable to connect to a multiplayer lobby
* Issues linking with your CA Account
* DLC ownership/authentication issues
* Achievements not awarding when the conditions are met
* Unable to subscribe or unsubscribe to mods
* Issues uploading content (mods, images, videos, etc.) to the Workshop
* Cloud saves not working properly
The good news is that we've already deployed a fix behind-the-scenes which should help alleviate these problems, which were related to API calls being made by the game. If you are still experiencing issues, relaunching your game should help clear them up.
If any problems persist, our Customer Service team is here to help if you can provide them with as many details as you can about the problem:
https://support.sega.com/hc/en-gb/requests/new?ticket_form_id=360003117578
Thank you for your patience, and we'll see you on the battlefield!
* A game warning that you're offline
* Unable to connect to a multiplayer lobby
* Issues linking with your CA Account
* DLC ownership/authentication issues
* Achievements not awarding when the conditions are met
* Unable to subscribe or unsubscribe to mods
* Issues uploading content (mods, images, videos, etc.) to the Workshop
* Cloud saves not working properly
The good news is that we've already deployed a fix behind-the-scenes which should help alleviate these problems, which were related to API calls being made by the game. If you are still experiencing issues, relaunching your game should help clear them up.
If any problems persist, our Customer Service team is here to help if you can provide them with as many details as you can about the problem:
https://support.sega.com/hc/en-gb/requests/new?ticket_form_id=360003117578
Thank you for your patience, and we'll see you on the battlefield!