Please can you verify your console has the latest system version, check for available updates and check for any corrupt data.
If you are experiencing issues, please create a support ticket. When creating your support ticket be sure to provide the following information so the support agent can assist you as efficiently as possible.
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- The manager’s name as it appears in-game.
- The save file name as it appears in-game.
- The team being managed within the save.
- The game version.
- The leagues selected when the game was created.
- When exactly the crash occurred – including date & time (in real life)
- Explain exactly what screen the game crashed on.
- Explain the last in-game field you interacted with before the crash.